Factors impacting business owners include increased costs associated with payers transitioning decision-making to the national level, as well as payers increasingly emphasizing the benefits of having multiple service lines. To address these changes, Mr. Bailey discusses the importance of focusing on top-notch customer service along with offering a partnership-attitude with customers.
Addressing the impact at an operational level, the question then becomes how do these changes affect the M&A environment? Will there continue to be an environment with a steady flow of acquisition announcements where business owners are receiving historically attractive valuations for their businesses?
Read Mr. Bailey’s full article by clicking here.