Industry Perspectives

Industry Perspectives > Revenue Cycle Management: Patient Payments

Revenue Cycle Management: Patient Payments

Healthcare Technology | Contributors: Jeff Bailey, Russell Bryan, Steven Harris, Chris Russell

Revenue Cycle Management (“RCM”) companies are moving beyond the office, focusing on enhancing the experience, including the payment process. As out-of-pocket payments rapidly become a larger percentage of overall medical spend, providers must adapt their billing and collection process to increase the speed and likelihood of collections and improve the patient experience.